POST /v2/admin/users fails to create users with non-alphanumeric characters

APIs & Connectors
1

Hello Visier Developer community,

After calling the endpoint POST /v2/admin/users with the following payload:

{
	"users": [
		{
			"username": "VALID_USERNAME",
			"displayName": "Test & Tester",
			"employeeId": "VALID_EMPLOYEE_ID",
			"accountEnabled": true,
			"email": "VALID_EMAIL"
		}
	]
}

we are getting the following response:

{
	"successes": [],
	"failures": [
		{
			"userId": "",
			"userName": "VALID_USERNAME",
			"displayName": "Test & Tester",
			"error": {
				"message": "Unknown error occurred. Please contact Visier Support.",
				"rci": "RCIY0070204"
			}
		}
	]
}

What can we do here to overcome this problem?

P.S. When we call the endpoint PUT /v2/admin/users?tenantCode with the same payload, namely the displayName contains ‘&’ the user gets updated successfully, but the non-alphanumeric characters are removed.

Thanks in advance,
Bogdan

2

Hey Bogdan,

Thanks for raising this inconsistent behaviour. For the user’s displayName, we do not allow special characters like & to be used. We will correct this inconsistency between the PUT and POST.

3

@burke.lougheed Can you provide us a list of not allowed characters in the display name, please? (so that we will validate and escape them on our side)

4

Hey!

The blacklist of characters in the display name are the following 4:

"<", ">", "%", "&"