If you’re having difficulty finding the Visier Data Connector in your list of sources after completing the preliminary setup steps, please review the following troubleshooting guide:
- Verify the Location of the Connector File: Ensure that you have placed the MEZ file in the correct directory. The MEZ file should be located in your
[Documents]\Power BI Desktop\Custom Connectorsfolder. - Update to the Latest Dialogue Configuration: If you find the connector but the dialog boxes reference outdated URLs, you likely need to update the connection information. Newer versions of the connector may only require your vanity name and API key.
- Correct the Vanity Name: Confirm that you are using the correct vanity name. A common error is using an incorrect or incomplete vanity name. The vanity name is typically the first portion of the vanity URL. For example, if your vanity URL is
https://examplecompany.visier.com/, then the vanity name would simply beexamplecompany.
Please refer to the official documentation at Visier Data Connectors Documentation for detailed instructions. If you’ve carefully followed steps 1 through 3 and still face issues, it may help to revisit the documentation to ensure all steps have been accurately completed or seek further assistance on this forum.